Effective Date: April, 2025
At PacketNAP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website, www.packetnap.com (“Site”).
By using this Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information when you voluntarily provide it to us through forms on our website. This may include:
- Full Name
- Email Address
- Phone Number
- Company Name
- Job Title
- Other information you choose to provide in your message
We also collect certain non-personal information automatically when you interact with our website, such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring website
- Cookie and tracking data
2. How We Use Your Information
The information we collect may be used to:
- Respond to your consultation or inquiry
- Communicate about our services or related updates
- Improve the performance and usability of our website
- Send occasional marketing communications (only if you have opted in or meet conditions for legitimate interest)
- Conduct remarketing and advertising campaigns via third-party platforms like Google, LinkedIn, or Meta (Facebook/Instagram)
You may opt out of marketing communications or remarketing at any time by following the unsubscribe instructions in emails or adjusting your ad preferences on the respective platforms.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like pixels) to:
- Improve user experience
- Analyze traffic to our website
- Support remarketing and ad personalization
You can manage cookie preferences via your browser settings or opt out of advertising cookies through services like the Digital Advertising Alliance or Network Advertising Initiative.
4. How We Share Your Information
We do not sell your personal information. However, we may share your information with trusted third-party service providers who help us:
- Host and maintain our website
- Send emails and manage communications
- Analyze web traffic and ad performance
- Deliver remarketing and advertising campaigns
All such providers are contractually required to safeguard your data and use it only for the intended purpose.
We may also disclose your information if required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your data
- Opt out of marketing emails and advertising cookies
- Request data portability
- Lodge a complaint with a data protection authority
To exercise any of these rights or make a request, please contact us at privacy@packetnap.com.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies if you visit them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.